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Support Channels

Text or Call

Send us a text to 2349167561902
Call us at 2347086444312
Standard message and
data rates may apply

Email

Send us an e-mail to
care@proclean.com.ng

WhatsApp Chat

Live chat support is available
via WhatsApp.

Customer Care Team

Pro'clean has a super-star team dedicated to customer support! We’re here for anything you need – scheduling pickups, inquiring about a bill, preparing for your pickup, navigating your online account, and more! We provide support across your preferred channels – phone, text message, email, and WhatsApp chat.

Business Hours

Our Customer Care Team provides support from 8am-6pm Monday through Saturday Contact us after hours and we’ll get back to you the next business day after 8am. If you’d like to schedule a next-day pickup after hours, simply text PICKUP to +2349167561902.

Average Response Time

Pro'clean is all about convenience, and that includes our dedication to providing excellent customer support. If contacted during business hours, Customer Care typically responds within 3 minutes!



















    Repairs & Alterations

    Priced per item

    Prices may vary based on the complexity of the repairs or alteration and may take up to 3-5 business days for completion. If your repair or alterations require additional time, our Customer Care Team will let you know.

    • Button Repair
      $3

      replacing broken and missing buttons

    • Simple Tear
      $15

      minor repair work and sewing

    • Hems
      $20

      altering the length of pants, skirts, and other items

    • Zipper Repair
      $20

      replacing zippers on items

    *Please use The Black Bag for any items that require alteration or repair, and notify the 2ULaundry Customer Care Team prior to pickup.